Privacy policy

Privacy policy 


  1. Who is Custopolis? is the blog of a Belgian website selling all kinds of gifts, games, toys and products to personalise.  


  1. Purpose of the privacy policy


The purpose of this privacy policy is to inform users of the website, owned and managed by Neaxia Management, of the following terms and conditions:

Personal data collected by the website

The use made of this data

Access to this data

The rights of site users

Policy on the use of cookies

This confidentiality policy operates in parallel with the general terms and conditions of the website.


  1. Applicable laws

In accordance with the General Data Protection Regulation, this privacy policy is subject to the following regulations:

Personal data is :


   -processed in a lawful and transparent manner ;

    -collected for specified, explicit and legitimate purposes, and will not be further processed in a way incompatible with these purposes. In accordance with Article 89(1) of the Belgian GDPR, the storage and processing of such data for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes shall not be considered incompatible with the original purposes;

   -adequate, relevant and limited to what is necessary for the purposes for which they are processed;

   -accurate and, if necessary, kept up to date. All reasonable steps will be taken to correct data that is incorrect with regard to the purpose for which it was collected;

   -kept in a form which permits identification of data subjects for a period of time sufficient for processing;

   -processed in a way that guarantees the security of the data, including with regard to unauthorised or unlawful processing, loss or destruction of the data, whether accidental or deliberate.


The processing of the data collected is only lawful if at least one of the following conditions is met:


    -The data subject has consented to the data being processed for one or more specific purposes.

   -The data processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the data subject’s request.

    -The processing is necessary for the fulfilment of a legal obligation to which Neaxia Management is subject.

   -The processing is necessary to protect the vital interests of any natural person.

    -The processing is necessary for the performance of a task carried out in the public interest by Neaxia Management.

    -The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests, freedoms or fundamental rights of the data subject prevail.


  1. Consent


By using the site, users consent to :

   -All conditions included in this privacy policy;

    -The collection, use and retention of the data listed in this Privacy Policy.


  1. Personal data collected

When browsing the website, various personal data about users is collected.

We always process your personal data in a lawful manner:

The following data is collected automatically: surname, first name and email address

The following data is collected non-automatically: this data is collected via your subscription to our newsletter.

No additional data is collected without informing you in advance.


6 Processing of such data


Personal data collected on the website are collected and processed only for the purposes specified in this Privacy Policy and/or in the relevant pages of the website. The personal data we collect will not be used for any other purpose.

Your data will therefore only be used to send our newsletter.


  1. Sharing of personal data collected


   -Employees: We may openly disclose information to employees of the company Neaxia Management insofar as they need it to pursue the purpose set out in this policy.

   -Third Parties: We will not share your data with any third parties whatsoever, what information we collect, by what means, in what quantity and for what purpose only to send our newsletter.


  1. Storage and protection of personal data

Neaxia Management does not keep personal data longer than is necessary for the purposes for which it is collected.

In order to protect this data, we implement the following measures:

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:


      SSL protocol

      Access management – authorised person

      Network monitoring software

      Computer backup

      Login / password


We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.


  1. Users’ rights


In accordance with Chapter 3, art 12-23 of the RGPD, users of the [website] site have the following rights with regard to their personal data:

Right of access

Right of rectification

Right to erasure

Right to restrict processing

Right to data portability

Right to object

To assert any of these rights, access your data, modify or delete them in any way, you can contact and make your request to the team at

Neaxia Management :

Leuvensesteenweg 46-2

3080 Tervuren


  1. Cookie policy


A cookie is a file stored on a user’s hard drive when they browse a website. This cookie enables us to better understand the data relating to the user’s browsing habits in order to offer them a better user experience.

The website uses the following cookies: see the cookies policy page.

In accordance with the GDPR, you can choose to be warned each time a cookie is created, or to disable the transmission of cookies by the site entirely.


  1. Changes to the privacy policy


In order to comply with the law or to reflect any changes in our personal data management process, this confidentiality policy may be changed and amended from time to time. Users are advised to check this policy regularly to keep up to date with our policy in terms of the collection and processing of personal data.


  1. Contact


Neaxia Management

Leuvensesteenweg 46-2

3080 Tervuren



Leuvensesteenweg 46-2

3080 Tervuren